Each product is individually printed upon order, please allow 7 business days in order for us to produce your prints using one of our reputable printing partners.
In case there are any delays, you will be notified via email with updates on the processing times.
Art prints will get shipped out right after processing directly from the printing lab.
You should be expecting to receive your products within 7 days.
Be on the lookout for your shipping confirmation email with your tracking number. Please add firstname.lastname@example.org to your address book so it doesn't get lost in spam.
Please reach out if your order was delayed more than anticipated.
For Limited Editions only
Apart from the print that will be shipped out from the printing lab, you should be receiving an OGEE VISUALS envelope that will include the Certificate of Authenticity along with a Card that has some information about the art that was purchased.
We are excited for the arrival of your products and we look forward to see you getting thrilled with them as well!
Please contact us within 3 days after receiving your products and notify us with any problems regarding your order.
In an unlikely situation you received a damaged print, returns are accepted. In this case we will send a replacement at no cost. Please make sure to send us a photo of the damaged product along with some information.
Returns are not accepted otherwise.
Approved returns will be refunded to the original payment method.
All major credit cards, including Visa, Mastercard, and American Express are accepted. We also accept Paypal, Apple Pay, and Google Pay.